Refund Policy
Your right to refund
You may request a refund within 7 days of subscription, provided you have not substantially used the paid services — in line with UAE consumer-protection law and applicable local regulations wherever you are.
How refunds are processed
Subscriptions are processed securely through Stripe on the web. To request a refund, email support@qrkhatm.com from your registered email within the 7-day window — approved refunds are returned to your original payment method within 5–10 business days.
Technical-issue refunds
If a technical problem prevents you from using the Service, contact us — refunds for verified technical failures are honoured even outside the 7-day window.
Final decision
Refund decisions are made by our support team in line with this policy and applicable consumer-protection law.
Free trial
The complimentary first month is provided at no charge and is therefore not eligible for refunds under this Refund Policy. The free QR code is likewise provided at no charge — no payment is taken for it, so no refund can arise.
Contact for refunds
Email: support@qrkhatm.com — we respond within 24 hours on business days.