Refund Policy

You may request a refund within 7 days of subscription, provided you have not substantially used the paid services — in line with UAE consumer-protection law and applicable local regulations wherever you are.

Subscriptions are processed securely through Stripe on the web. To request a refund, email support@qrkhatm.com from your registered email within the 7-day window — approved refunds are returned to your original payment method within 5–10 business days.

If a technical problem prevents you from using the Service, contact us — refunds for verified technical failures are honoured even outside the 7-day window.

Refund decisions are made by our support team in line with this policy and applicable consumer-protection law.

The 7-day card trial involves no payment and is therefore outside the scope of this refund policy.

Email: support@qrkhatm.com — we respond within 24 hours on business days.